Refund policy

Returns & Refunds Policy
Last Updated: June 27, 2025

Waves of Glory Thrift LLC, doing business as Waves of Glory (we, us, or our)

At Waves of Glory Thrift, customer satisfaction is our top priority. We've made our return policy clear and simple.

Return Eligibility
Due to the unique nature of our inventory, all sales are final. We do not accept returns, exchanges, or cancellations except in the following cases:

  • The wrong item was sent

  • The item arrives damaged (not including pre-disclosed flaws)

Damaged or Incorrect Items
If you received an incorrect or damaged item, please email us within 3 days of receiving your order at support@wavesofglorythrift.com with:

  • Your order number

  • Photos of the item and packaging

  • A brief description of the issue

Once reviewed, we’ll offer a refund, store credit, or a replacement (if available).

Condition Notice

All items are new, original designs created by Waves of Glory Thrift and are thoroughly inspected prior to shipment. 

Damage does not include issues that are: 

  •  Clearly noted in the product description or photos.

  • Related to normal variation in printing, fabric, or production.

We do not accept returns or refunds due to size or fit issues. Please review measurements and descriptions carefully before placing your order.

Refunds (if applicable)
If your refund is approved, it will be processed back to your original payment method within 5–7 business days.
Shipping costs are non-refundable unless the return is due to our error.

Lost or Delayed Packages
Waves of Glory Thrift is not responsible for:

  • Packages delayed or lost by the shipping carrier

  • Incorrect shipping information provided at checkout

For lost or delayed packages, we recommend contacting the shipping carrier directly.

Questions?
For help with your order, please contact us at:
Email: support@wavesofglorythrift.com
Website: https://www.wavesofglorythrift.com